What personal data do we collect?
The personal data you are requested to provide us includes: your first and last name, your email address, mailing address, financial information for payments processing, a copy of government issued ID, company
information and alike. We maintain personal data as a result of your website usage, for example when you visit our website, login to your account or use our services. We also record and monitor communications with you for our internal compliance requirements.
How do we process personal data?
In order to perform our contractual obligations under the affiliate program, we may use the personal data you have provided us for the following purposes:
It may be necessary for you to provide us with your personal data and enable us managing our operations, providing services to you, or complying with our statutory obligations. It will be at your discretion whether you provide us with personal data or not. However, please note that where you do not supply any of the personal data we request, we may be unable to maintain you as an affiliate under the ATFX Affiliate Program.
We make every effort to maintain the accuracy and completeness of your personal data which we store and to ensure all of your personal data is up to date. However, you can assist us with this considerably by promptly contacting us if there are any changes to your personal data or if you become aware that we have inaccurate personal data relating to you. We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.
Use of "Cookies"
When you visit our website or use our services, we may use information obtained about you by accessing cookies. Cookies are small pieces of text stored on your computer when you visit a website, which may include a unique identification number. By using cookies, we are aimed to provide you with a more relevant and effective experience on our website(s), including the presentation of our web pages according to your needs or preferences. We respect your privacy and are committed to providing you with the information you need to manage your cookies. There are three types of cookies on this website, which include essential cookies, behavioural and analytical cookies, and marketing cookies. Essential cookies are necessary for the vital functions of our site and trading platform. If these are disabled, you won’t be able to access the platform or other important parts of the site. Behavioural and analytical cookies help us provide you with a better service. They can tailor site content to your personal preferences and past behaviour, or remember your saved settings. Marketing cookies enable you to experience more relevant online content and see adverts which are aligned with your interests, as indicated by your activity on our site. If you wish to delete any cookies that are held on your computer, please refer to the instructions for the file management software of your computer to locate the file or directory that stores cookies. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer's instructions by clicking "help" in your browser menu.
Further information on deleting or controlling cookies is available at
Please note that by deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our website or services.
Who gets to see your personal data
How we protect your personal data
We are committed to safeguarding and protecting your personal data and will implement and maintain appropriate technical and organisational measures to ensure a level of security appropriate to protect any personal data provided to us from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Personal Data transmitted, stored or otherwise processed.
Your rights in relation to the personal data we collect
You have the right to access your data, have updated and modified any inaccuracies in the details we hold about you, obtain a copy of the information held by us about you, and the right to block any specific uses of your data. Moreover, you also have the right to restrict or stop us from using any of the personal data which we hold on you, including by withdrawing any consent you have previously given to the processing of such data.
To be raised any of the requests mentioned above, you can write to AT Global Markets Limited through email@example.com. We endeavour to respond to such requests within a month or less, although we reserve the right to extend this period for complex requests. In any of the requests listed above, you may need to prove your identity by providing us with a copy of a valid means of identification in order for us to comply with our security obligations and to prevent unauthorised disclosure of data. We reserve the right to charge you a reasonable administrative fee for any manifestly unfounded or excessive requests concerning your access to your personal data, and for any additional copies of the personal data you request from us. If you request that we delete or stop using your personal data, this may imply that we are unable to continue to provide products or services to you or your business.
How long we will hold your personal data for
We store personal data for as long as we find it necessary to fulfil the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve potential problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes. This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymous.
This document was last updated on October 2018.